FAQs
Your Data & Privacy
How can I see what information you hold on me?
You can write to us on customercare@agashe.co.in
How do I opt out of marketing?
You can opt out of email marketing by clicking the unsubscribe link at the bottom of our emails. For any other marketing communication, please write to us on customercare@agashe.co.in.
How long do you hold my information for?
We generally hold information for 7 years.
Can I ask you to delete my information?
Yes, you can write to us on customercare@agashe.co.in.
How do I update my information?
You can update it at any time via your online account at agashestore.com
Ordering & Shopping
Do I need to register in order to place an order?
We recommend registering for the best service and offers. However, you can also checkout as a guest or login with Facebook, Google+ or Amazon.
How do I register?
You can register by setting up an email address and password or sign in using Facebook, Google+ or Amazon.
I forgot my password. How do I change it?
Click on ‘Forgot password’ and follow the steps to reset your password via email.
How can I change my personal details or shipping address?
Log on to our website and click on ‘My Account’ to update your personal details or shipping address.
How do I purchase an item at AGASHE?
Choose your items, add them to your shopping bag, and proceed to checkout. You’ll receive a confirmation email and SMS.
What size should I order?
Refer to the size chart on each product page or email us at customercare@agashe.co.in for assistance.
Shipping, Returns & Payment
Does AGASHE offer alterations?
We do not offer alterations. For specific cases, contact our customer care.
What are the payment methods you accept?
We accept Visa, MasterCard, American Express, Maestro, and Net Banking.
Is it safe to use my credit card?
Yes. We use a secure online server for all transactions.
What are your shipping charges?
Rs. 150 for orders below Rs. 1000 within India. International shipping charges vary by country.
What is your return policy?
Once the order is confirmed, we have a no exchange/no return policy on online purchases.
My item arrived damaged or incorrect. What do I do?
Please email us at customercare@agashe.co.in with a photograph of the item and we’ll assist you.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
