FAQs

You can write to us on customercare@agashe.co.in

You can also opt out of email marketing by clicking the unsubscribe link at the bottom of our emails. For any other marketing communication, please write to us on customercare@agashe.co.in.

We generally hold information for 7 years.

Yes, you can write to us on customercare@agashe.co.in.

You can update it at any time via your online account at agashestore.com

We recommend that all our customers register with us, to get the best service and offers 

available. However, you can also checkout as a guest or log in with Facebook, Google or Amazon.

Being a registered user, one can avail several benefits that are favorable :

1. Updates on what is the latest in store.

2. Save your address and view order status.

3. Make and manage your returns and exchange from your account (Only for U.S. & India).

4. Save shipping details.

5. Get special promotional codes/reward points.

You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping cart. You can also opt to sign in using Facebook, Google+ or Amazon.

If you have forgotten your password, simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.

Log on to our website and click on ‘My Account’ to change your personal details or shipping address.

Online shopping is quite an easy procedure. Start by choosing your items, add them to your shopping bag and proceed to checkout. An email and text message will be send to your email address and phone number to verify that you have purchased a product from AGASHE.

The size conversion chart that is available on each product page will solve your sizing queries. All product sizes are mentioned as per the international sizing chart used by designers. However, sizes may vary across designers, and we can further help by providing you the exact product dimensions so that you can compare it with your own.

If you have detailed questions about the sizing of a particular product, you can contact us at customercare@agashe.co.in.

We do not offer alteration as a service as of now. However for specific cases you can reach out to our customer care team and they would help you with the next steps.

Yes. At AGASHE, we have stylists that can help you find something in a particular style or for a specific occasion. If you have queries regarding what color would suit you or what garment would enhance your body type, our stylists will solve it all. For styling related queries, you can email us at customercare@agashe.co.in or call us at 9971994371 from Monday-Friday(11am-8pm IST).

Please send an email regarding the garment that you are keen on purchasing at customercare@agashe.co.in and we will respond within 24 hours. 

Our customer care team will get in touch with you, if the product is still available.

We strive to try and display the colors of the garment as accurate as possible on our website. However, we cannot give you a 100% guarantee that the colors of the garment will match the colors viewed on an electronic device. Take note that sight variations may occur in hand embroidered items.

For a sold out item, select the size of your choice and send us a request with your details and we will get back to you once the product is available.

Once you have placed an order, you will receive an email confirmation and a text message stating that your order has been placed successfully.

Once you have placed an order, we will send you a tracking number /AWB through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.

Once the order has been confirmed, it cannot be cancelled. 

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

An estimated delivery time for each product is mentioned on every product page. Please check the delivery time period while you proceed to checkout, as each product varies. We are not responsible for delays caused by destination custom clearances. 

Due to the value of the goods we sell, we request to place your signature against your order once the items has been delivered successfully to your address.

We accept Visa, MasterCard, American Express and Maestro credit and debit cards and Net Banking. 

If you pay by credit or debit cards, you will be charged immediately after your order is placed successfully.

AGASHE accepts credit card payments through a secure online server, as we realize the importance of the security of your details. 

All product prices for customers in India are inclusive of all taxes and duties. For customers overseas, all product prices (on a Delivery Duty Unpaid basis) displayed are exclusive of all import duties.

You can only make an order upon checkout to be shipped to one address. However, if you require more than one item to be shipped to more than one address, you will have to make separate transactions per item.

All merchandise from AGASHE will be signed, sealed and delivered in a signature AGASHE packaging that will ensure that your product will reach safely to its destination without any damage.

All items are insured against accidental damage and theft while in transit from our store to the shipping address. However, once your items have been delivered to your address, they are no longer covered under insurance. Upon arrival, if your box is damaged, we recommend that you either refuse the delivery or make a note while signing for it that you are accepting a damaged box.

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

If we have made a mistake from our end by sending you an incorrect item, garment size or damaged item, please send us an email at customercare@agashe.co.in with a photograph of the garment. We will return it to you with the correct item/ garment size.

AGASHE has been a recognized brand of the fashion authority for the last 7 years. We have stores in Delhi (MG Road and Dhan Mill) and Hyderabad (Banjara Hills). We assure you that we are an authorized online store/distributor and we sell only authentic designer wear that our merchandisers have hand picked.

Simply enter your valid promo code at checkout.

Yes, AGASHE has seasonal sales. Sign up for our newsletter to stay up to date with sale alerts.

Didn’t find an answer to a query that you were looking for? Kindly email at customercare@agashe.co.in and we will get back to you within the next 48 hours. 

We ship to 200 countries in the world and accept only Indian Rupees and US dollar currencies.

(Note - For customers outside India, only US dollar currencies are accepted by default.)